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Frequently Asked Questions |
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3 Most Frequently Asked Questions:
1) Mail Order?
Please include a note with:
· Your full name
· Daytime phone number and Cell Number
· Address for shipping
· Email address
· List of items you are purchasing
Make Money Order payable to STARRE.
Any other name on money order will
result in cancelled mail order.
United States Customers:
FREE Ground shipping
on orders over $100.
Includes Alaska, Hawaii and all US Territories.
Shipping Charges:
Up to $25 = $5 Shipping
$26-$50 = $8 Shipping
$51-$99 = $12 Shipping
over $100 = FREE
Please send note and money order
to:
Enternet Marketing LLC
30262 Crown Valley Pkwy, #B456
Laguna Niguel, CA 92677 - USA
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shopjuici.com
358 S 700 E #B303
Salt Lake City, Utah 84102 - USA
Please Note:
For security purposes, shopjuici.com
DOES NOT take credit card info via email.
Questions?
Fastest communication is by email.
Please allow 24 hours for a response.
Challenges with PayPal?
Call PayPal directly: (402) 935-2050
Monday Friday 6 AM to Midnight CST
Saturday Sunday 4 AM to 10 PM PST
Store Credit or Exchanges Only:
Email: exchanges@shopjuici.com. |
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2) What is your Return Policy?
shopjuici.com Return Policy:
We hope you love your Juici Fashion. If for any reason you wish to return your purchase or gift, we accept Returns/Exchanges/Store Credit within 30 days of receipt of the package. Unfortunately, we are unable to refund shipping charges.
You may return your merchandise to our Fulfillment Center in Salt Lake City, UT by filling out the form on the back of your packing slip. If you do not have a return form on the back of your packing slip, please contact us by sending an e-mail to returns@shopjuici.com.
Merchandise & Conditions:
Accepted merchandise must
NOT HAVE BEEN WORN, ALTERED or WASHED
and ALL tags must be attached.
If items are not returned with original packaging, then
shopjuici.com will assess a minimum 30% restocking fee, or
more if deemed necessary.Footwear returns and exchanges must include the original shoe box in its original
condition and without postal labels.
For health concerns, bathing attire and intimate apparel are all FINAL and not
subject to return or an exchange.
Final Clearance and Sale merchandise are all FINAL and not subject to return or
exchange.
Merchandise that is offered at a discounted price and NOT a final or clearance sale
does not apply and CAN be returned.
Tracking & Insurance:
Return the product via UPS or Parcel Post (please add tracking, and keep your
receipt should you need to track your package).
Remember to insure it for full value. This will provide you with recourse on
your package, as we cannot accept responsibility for packages that we did not
ship ourselves.
Damaged or Defective Merchandise:
You must notify us within 3 days of receiving the product to be eligible for a return.
If you do not follow this policy, we will only accept defective items at our discretion.
Please note, all orders are thoroughly checked twice before shipping.
Restocking and Reshipping:
In order to offer the lowest prices online, and free shipping over $100 USD, we must
assess a 10% Handling/Shipping/Restocking Fee of total return, or a flat fee of $5
USD if under $50 USD. If items are not returned with
original packaging, then
shopjuici.com will assess a minimum 30% restocking fee, or
more if deemed necessary.
Please Note: Websites that offer FREE RETURNS usually charge shipping and you
pay FULL retail prices on their merchandise. MOST of our pricing is below MSRP.
3) How can I submit my product for review?
Thank you for your interest in retailing at shopjuici.com.
Here is some information we are interested in knowing:
 · Do you have a publicist?
· Have any celebrities bought or
been given your product?
· Do you have any upcoming press?
· What are you minimums, if any?
· Do you retail on your website
or just offer wholesale?
· What price points do you offer?
Eg. 100%, 150% mark ups or more?
· Do you ship wholesale for no charge?
· What is your company link?
Please send samples and a letter detailing answers to:
Enternet Marketing LLC
ATTN: Samples
30262 Crown Valley Pkwy #B456
Laguna Niguel, CA 92677 - USA
NOTE: ONLY If we accept your product for our website, will you be notified within 3-4 weeks.
Samples will not be returned.
shopjuici.com looks forward to reviewing your answers and samples
Still don't find an answer to your question?
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