ShopJuici.com Return Policy:
We hope you love your Juici Fashion. If for any reason you wish to return your purchase or gift, we accept Returns/Exchanges/Store Credit within 30 days of receipt of the package. Unfortunately, we are unable to refund shipping charges.
You may return your merchandise to our Fulfillment Center in Salt Lake City, UT by filling out the form on the back of your packing slip. If you do not have a return form on the back of your packing slip, please contact us by sending an e-mail to returns@shopjuici.com.
Merchandise & Conditions:
Accepted merchandise must not HAVE BEEN WORN, ALTERED or WASHED and ALL tags must be attached.
Footwear returns and exchanges must include the original shoe box in its original condition and without postal labels.
For health concerns, bathing attire and intimate apparel are all FINAL and not subject to return or an exchange.
Final Clearance and Sale merchandise are all FINAL and not subject to return or
exchange.
Merchandise that is offered at a discounted price and NOT a final or clearance sale does not apply and CAN be returned.
Tracking & Insurance:
Return the product via UPS or Parcel Post (please add tracking, and keep your receipt should you need to track your package).
Remember to insure it for full value. This will provide you with recourse on
your package, as we cannot accept responsibility for packages that we did not
ship ourselves.
Damaged or Defective Merchandise:
You must notify us within 3 days of receiving the product to be eligible for a return.
If you do not follow this policy, we will only accept defective items at our discretion.
Please note, all orders are thoroughly checked twice before shipping.
Restocking and Reshipping:
In order to offer the lowest prices online, and free shipping over $100 USD, we must
assess a 10% Handling/Shipping/Restocking Fee of total return, or a flat fee of $5 USD if under $50 USD.
Please Note: Websites that offer FREE RETURNS usually charge shipping and you
pay FULL retail prices on their merchandise. MOST of our pricing is below MSRP.
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